Shipping Information

Courier Shipping for Arcade Parts Job Lots

We offer convenient courier shipping for all of our arcade parts job lots. When you place an order for these items, rest assured that we'll handle the shipping efficiently and get your parts to you in a timely manner. Our reliable courier service ensures that your order will be delivered safely and promptly to your doorstep.

Tracking Link:
retroarcadespares.parceltrack.live/

 

Shipping for Used Arcade Equipment

For used arcade equipment, the shipping process is a bit different. As these items are often large and require special handling, we ask that customers contact us directly to arrange a suitable collection date and time.

Here’s what you need to do:

1. Contact Us: Reach out to our customer service team to discuss your requirements and schedule a collection. You can contact us through our website's contact form.

2. Arranging Collection: Once you’ve contacted us, we will work with you to arrange a collection date and time that fits your schedule.

3. Appropriate Vehicle: Ensure that you have an appropriate vehicle available to collect the equipment. The specifics of the vehicle needed can be discussed once you contact us, ensuring that we can accommodate the size and weight of the items.

4. Transportation Option: If you prefer, we can also provide transportation for your arcade equipment. This service is charged based on the distance from our warehouse:

   • Up to 25 miles: £75
   • Up to 100 miles: £125
   • Over 100 miles: £175 to £250

   
   Please note that these prices are estimates. We encourage customers to contact us for availability and an accurate cost of this service.

5. Details and Coordination: Our team will provide all necessary details and coordinate with you to ensure a smooth and hassle-free collection or delivery process.

If you have any questions or need further assistance regarding shipping for either arcade parts or used equipment, please don’t hesitate to get in touch with us. We’re here to help and ensure that your experience with us is seamless and satisfactory.

Thank you for choosing us for your arcade needs!

 

Returns Information

We strive to ensure your satisfaction with every purchase. Please review our returns policy below for both new and used items:

Returning New Items

If you are not completely satisfied with your new purchase, you have a 14-day cooling-off period to return the item. This period begins the day you receive your order. To qualify for a return, the item must be unused and in its original packaging.

Contact Us: Please notify us within 14 days of receiving your item by using the contact form on our website.

 

Returning Used Items

Used items are sold as seen and are typically non-working. Therefore, we do not accept returns or exchanges for used items. Please review all product details and images carefully before making a purchase to ensure it meets your needs and expectations.

If you have any questions or need further clarification regarding our returns policy, please contact us using our contact form. We are here to help and ensure you have a positive shopping experience with us.