Shipping Information
Shipping for Arcade Parts
We offer reliable shipping for all arcade parts, using either Royal Mail or a courier service depending on the weight of your order. When you place an order, we’ll ensure it is shipped efficiently and delivered safely to your doorstep in a timely manner.
If you have any questions about shipping, feel free to contact us—we’re happy to help!
Shipping for Used Arcade Equipment
For used arcade equipment, shipping requires special handling due to the size and weight of these items. Standard shipping rates are available at checkout on our website, but for a more accurate quote based on your location, we encourage customers to contact us directly.
How It Works:
- Check Our Rates Online – You can see our standard shipping rates at checkout.
- Contact Us for a More Accurate Quote – Reach out to our customer service team to discuss your requirements. We can provide a tailored shipping cost and help arrange collection or delivery.
Collection Option:
If you prefer to collect your equipment, we can coordinate a suitable date and time.
- Arranging Collection – Contact us, and we will work with you to schedule a collection time that fits your availability.
- Appropriate Vehicle – Ensure that you have a suitable vehicle for collection. We can advise on the required size and specifications based on the equipment you’re purchasing.
Delivery Service:
If you would like us to arrange transportation for your arcade equipment, we offer a delivery service with estimated costs as follows:
- Up to 25 miles – £125
- Up to 100 miles – £175
- Over 100 miles – £200 to £300
These prices are estimates and may vary. Please contact us to confirm availability and obtain an exact cost for delivery.
Details and Coordination:
Once you've contacted us, our team will provide all necessary details and ensure a smooth and hassle-free collection or delivery process.
If you have any questions or need further assistance regarding shipping for either arcade parts or used equipment, please don’t hesitate to get in touch. We’re here to help and ensure that your experience with us is seamless and satisfactory.
Thank you for choosing us for your arcade needs!
Returns Information
We strive to ensure your satisfaction with every purchase. Please review our returns policy below for both new and used items:
Returning New Items
If you are not completely satisfied with your new purchase, you have a 14-day cooling-off period to return the item. This period begins the day you receive your order. To qualify for a return, the item must be unused and in its original packaging.
Contact Us: Please notify us within 14 days of receiving your item by using the contact form on our website.
Returning Used Items
Used items are sold as seen and are typically non-working. Therefore, we do not accept returns or exchanges for used items. Please review all product details and images carefully before making a purchase to ensure it meets your needs and expectations.
If you have any questions or need further clarification regarding our returns policy, please contact us using our contact form. We are here to help and ensure you have a positive shopping experience with us.